We are doing only Logistics BPO and our entire staff are from Logistics/Finance domain. So, we allow you to focus on your core face value function, and our expertise team will help on any of your documentation needs.
Get your job done while you are closed for the day and wake up to your service being delivered the next morning. This unique advantage gives you the benefit of round-the-clock business operations.
Lower costs have always been the primary outsourcing advantage. Plus, the quality of the services provided is high. Get an advantage of Indirect cost savings as well because of the ability to refocus on your core business.
Outsourcing enables your company to manage its capacity and staff. The task of hiring staff during your new business scalability will be managed better. Outsourcing helps to capture new efficiencies and reallocate the resources.
With the help of our Business Process Portal and Control Tower tools, SmartActivity will enable the "Pay as you go" pricing model. So, No monthly staff commitment. No minimum booking commitment.
We are an ISO 9001 certified organization with 6 years experience in industry, we will help you to be on board within a week time. Most of our staff are experienced in ERPs such as SAP, Oracle, CargowiseOne and Kewill.
We continuously update our technological solutions, and every of our activity is measured. This leads to increase in productivity and efficiency in the process thereby contributing to the bottom-line of your company.
We have only two model of pricing and our easy-to-use outsource pricing calculator will help you find the right plan. You can switch to any plan with a prior notice in our portal. No minimum commitment required.
We make outsourcing easy. Pick any activity from our list and try for 1 month, absolutely FREE. During trial period, we can even connect your PC through teamviewer. We want to make sure that we are working to your satisfaction before we ask you for your credit card.
No. We follow “Pay as you go” service model. We don’t need any minimum commitment and you can stop our service whenever you want without cancellation fees. Once you stopped the service, you’ll be billed only for the service what you consumed, but you won’t be billed again.
Yes. Since we follow “Pay as you go” model, you can switch to any plan with prior notice. Also you can increase, decrease, stop any activities what we do. However, It is recommended to provide a 7 days lead time if your plan is SmartStaff.
If your application is web based, then we can connect directly using the given credentials . If not or any security policy in place, then our IT Infra team will be in touch with your IT team to configure the VPN/Network configurations.
Yes, we take data security seriously. We are an ISO 9001 certified organization. We will sign NDA (Non Disclosure Agreement) as per your organization policy. It is your data after all, so we don’t store any data in any of our databases.
All our staff are from the logistics domain and most of them have experience in SAP, Oracle, CargowiseOne, Kewill. However if you have different ERP or In-house product then we may need a training for 2-7 days.
We have different modes to initiate the activity requests like mail, request through web/mobile, System API. Our Business Process engine will convert requests as a measurable task in our portal and you will be notified once the activity gets completed.
TAT can be monitored in our portal through Control Tower section also you can download the TAT report any time. As a unique tool, ControlTower TV app can be configured in your SmartTV and you can monitor the activities Live.
We accept Visa, Mastercard and American Express. Billing value for more than $2,000 we accept bank transfer with 15 days credit from the Invoice date. Since we target simplified billing process, we encourages only the USD payments.
As per our standard onboarding checklist, the timeline for any activity onboarding process is 5 working days. However this may lead up to 10 working days if your requirement or your application is new to learn.
Yes, we have process optimization excerice for our end-to-end outsourcing customers. But, we encourage all our new customers to experience the activity based outsourcing first before experimenting the end-end outsourcing.
We are glad to anwer any of your question. Please feel free to raise your questions either related to logistics outsourcing or ShipmentDesk activity, service, price related. Please email us at [email protected]
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